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Privacy & Cookies Policy

At Healthmatters we are committed to protecting your privacy & security. When you browse our site we do not collect any personal information about you. The only way we collect any personal information is when you knowingly supply the information to us. This would include placing an order via our website, sending us an e-mail or registering for our regular newsletter updates.

Security
When you enter the payment process on Healthmatter’s website, your payment is taken through a secure server at Paypal with high level encryption technology. This means that sensitive information cannot be intercepted and seen by anyone except our Payment Service Provider Paypal. Our Payment Service Provider Paypal is Level 1 PCI-DSS Compliant which means it offers the highest level of security. We at Healthmatters never see your card details, we are informed when your payment has been authorised by your bank. Refunds are made by us through our Payment Service Provider Paypal.


Use of personal information
We will not pass on any of your personal details to other parties or companies.
All email marketing communications come with an unsubscribe link so that at any time you may opt out of these. However, please note that you will still receive order confirmation and despatch emails.
Healthmatters will provide a summary of any personal information held upon request. This information will only be sent to the e-mail address on file for the customer name associated with it. To obtain such a summary, please send an e-mail to info@dulwichhealthmatters.com. Your request will be dealt with as soon as possible.

Cookies
Healthmatters web site uses 'Cookies', which are alphanumeric files that are transferred to your computer's hard drive through your Web browser. This allows information to be collected about the way you browse so that you can be identified when you return to our website or when switching between pages. This provides our customers with a more personalised shopping experience. You can refuse cookies by turning them off in your browser but this would affect your shopping experience.